Return & Exchange Policy
Last Updated: November 2025
Full Refund & Return Policy:
1. Eligibility for Returns
Due to the nature of perfumes and hygiene standards, returns are accepted only if:
The product is damaged during delivery
The wrong product was delivered
The product is unused and sealed
2. Return Window
Customers must report any issue within 48 hours of delivery with proper photo/video proof.
3. Refund Process
Once the returned product is inspected and approved, refunds will be processed within 5–7 business days to the original payment method.
4. Non-Returnable Items
Opened or used perfumes
Products without original packaging
Discounted or promotional items (unless damaged)
For return assistance, contact us at:
📞 +91 8317 059 285
📧 organic@sheikhluxury.com
